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SINGLES ATTRACTION LIMITED'S TERMS AND CONDITIONS OF USE
These terms and conditions represent a legal agreement (“Agreement”) between you and Singles Attraction Limited. These terms tell you the rules for using our website https://www.singlesattraction.com (our site). By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.
https://www.singlesattraction.com is a site operated by Singles Attraction Limited (“We”). We are a limited company and are registered in England and Wales under company number 10740985 and have our registered office at Kemp House, 160 City Road, London, EC1V 2NX.
CONTACT INFORMATION
To contact us, please email support@singlesattraction.com
THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
These terms of use refer to the following additional terms, which also apply to your use of our site:
Our Privacy Policy https://www.singlesattraction.com/privacy
Our Cookie Policy https://www.singlesattraction.com/cookies-polices, which sets out information about the cookies on our site.
1. AGE ELIGIBILITY
1.1 To use our services, you must meet out age requirements. You must be at least 18 years old to use the Site or to register for any of the services offered or included within https://www.singlesattraction.com.
1.2 By using our site, you represent and warrant that you are at least 18 years old.
1.3 Should Singles Attraction Limited be informed or suspect that any user is under the age of 18, we retain the right to suspend access to your profile whilst we investigate any suspicions or allegations.
1.4 Should it be confirmed that any user is below the age of 18, we retain the right to immediately suspend access to your profile.
1.5 Should any users face suspension for breach of the terms detailed within this clause and should that user have upgraded their profile to a premium membership, any monies paid will be non-refundable.
2. CRIMINAL RECORD CHECKS
2.1 Singles Attraction Limited does not at this time conduct background checks on the subscribers of our site, however by using our site in any way, you warrant to us, that you have not been convicted of any serious criminal offence, to include, but not limited to: any sexual offences, any serious violent offences, the offences of fraud or any offence under the Computer Misuse Act 1990.
2.2. Singles Attraction Limited reserves the right, at any time, to conduct a simple internet search of any users to determine if they have been found guilty of any offence detailed within Clause 2.1 above. Such a search is not in breach of data protection policies or the General Data Protection Regulations 2018, as all such information is publicly available.
2.3 Should Singles Attraction Limited become aware, through their own investigation or through a third-party information, that any user has been found guilty of any offence detailed within Clause 2.1, we retain the right to suspend access to your profile whilst we investigate any suspicions or allegations.
2.4 Should it be confirmed that any user is in breach of the restrictions detailed within Clause 2.1, we retain the right to immediately suspend access to your profile.
2.5 Should any users face suspension for breach of the terms detailed within Clause 2.1 and should that user have upgraded their profile to a premium membership, any monies paid will be non-refundable.
3. INITIAL SIGNUP3.1 In the initial stages of setting up a profile with Singles Attraction, users will be required to complete a short registration questionnaire which will include details surrounding the user’s personal information, physical descriptors, ethnicity, nationality, sexual orientation and any other relevant and associated questions which will aid Singles Attraction in matching them with compatible users.
3.2 Singles Attraction Limited reserves the right to adapt and edit the registration questionnaire at any time to aid in the improvement of the matching algorithms and users, may, where they have opted into the service, be contacted to update their personal information.
3.3 All users are required to provide a valid email address which will be verified at the time of sign-up.
3.4 Failure to provide any of the information above, will prevent the user from accessing our site and making use of the associated services.
3.5 All information which is provided must be accurate and up to date, failure to provide accurate information at any stage makes all users eligible for immediate suspension.
3.6 Singles Attraction will use the provided information to match you with other users. Where the information provided is not accurate, Singles Attraction Limited will not be held liable for any failure to match.
4. MEMERSHIP LEVELS
4.1 Singles Attraction offers users the choice of two levels of membership, namely free membership and premium membership.
4.2 Free members are exposed to limited user capabilities compared to the premium membership level.
4.3 Free members features include:
- search and browse members profiles
- view and upload photos
- view members status updates, photos and comment
- limited chat and instant messaging
- add, view, comment videos
- delete comments on videos
- extended search
4.4 Free members can purchase user credits, which will allow the user access to our profile boost feature for a limited time. The purpose of this feature will be clearly displayed prior to the initial purchase.
4.5 Free members can re-purchase credits as frequently as they choose to enable continued access to the additional feature, alternatively, the member can upgrade their membership at any time.
4.6 Premium Members have access to all the available features of the website and services for the entire duration of their subscription.
4.7 Premium members features include all features of free members plus:
- unlimited instant messages
- see message read receipts
- use the site without ads
- browse profiles invisibly
- share photos through chat
- see who fancies you
- view profile visitors
4.8 Premium Member subscription durations are for either: 1 week, 1, 3, 6 or 12-months periods. Upon expiry of the premium user authorisation, all access to the additional features will end.
5. COSTS AND PAYMENT
5.1 All costs associated with any service we provide will be clearly displayed on our site.
5.2 We reserve the right to alter the costs associated with all services provided by us. Any changes in costs will not affect services already paid for, but will enter into force on any renewal or repurchase
5.3 All payments will be processed via CCBill.
6. CANCELLATION AND REFUNDS
6.1 Where a member has chosen to upgrade their membership to premium membership, the member reserves the right, within 14-days to cancel their subscription.
6.2 Where a member has chosen to cancel their subscription within the 14-day timeframe, a full refund will be issued to the debit or credit card used in the initial payment.
6.3 Credits purchased by free members are also eligible for refunds in certain circumstances.
6.4 No other account, other than the one used for the initial purchase can be used to refund sums owing. Where a member no longer has access to the account, a refund is unfortunately forfeited.
7. YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE
7.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security or sign-up procedures, you must treat such information as confidential.
7.2 You are not authorised to and you must not disclose any information detailed within Clause 7.1 with any third party.
7.3 If we suspect that you have provided your login details to any third-party, Singles Attraction Limited reserves the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
7.4 Should it be confirmed that any user is in breach of the restrictions detailed within this Clause 7, we retain the right to immediately suspend access to your profile.
7.5 Should any users face suspension for breach of the terms detailed within this Clause 7 and should that user have upgraded their profile to a premium membership, any monies paid will be non-refundable.
7.6 If you know or suspect that any person other than yourself know your user identification code or password, you must promptly notify us at support@singlesattraction.com
8. ONLINE SAFETY
8.1 Singles Attraction Limited takes the safety and protection of our users very seriously and any abusive or harassing conduct from one user to another is grounds for immediate suspension from our site and services.
8.2 It is imperative that all users are aware that they are wholly responsible for taking the necessary safety precautions with regards to their use of the site and any interaction thereunder. We encourage our members to follow the guidance on our website on the online safety and rules page.
8.3 Singles Attraction Limited will not be liable for any harm, injury or distress which arises from interacting with any other site user you meet offline.
8.4 During your use of the site and services, should any other users display any behaviour which could be viewed as being racist, homophobic, xenophobic, misogynistic, harassing or give rise to any other cause of concern, it is your responsibility to report their conduct immediately to us via our email at support@singlesattraction.com or through our contact us page and report function.
8.5 Upon reports of any adverse behaviour detailed within Clause 8.4, Singles Attraction Limited will conduct an immediate investigation. Where the allegations are founded, the offending party will be immediately suspended.
8.6 Should any users face suspension for breach of the terms detailed within this Clause 8 and should that user have upgraded their profile to a premium membership, any monies paid will be non-refundable.
9. WE MAY MAKE CHANGES TO THESE TERMS
9.1 We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
9.2 These terms were most recently updated on 15/03/2020.
10. WE MAY MAKE CHANGES TO OUR SITE
10.1 We may update and change our site from time to time to reflect changes to our products/services, our users needs and our business priorities.
10.2 We will try to give you reasonable notice of any major changes.
11. WE MAY SUSPEND OR WITHDRAW OUR SITE
11.1 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.
11.2 We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.
11.3 We will try to give you reasonable notice of any suspension or withdrawal.
11.4 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
12. HOW YOU MAY USE MATERIAL ON OUR SITE
12.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
12.2 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licencors.
12.3 Should any breach of this Clause 12 occur, Singles Attraction Limited reserves the right to suspend an individual member’s access to our site and where the integrity of our site, business or our users is compromised Singles Attraction Limited reserves the right to obtain injunctive relief within the courts. Clause 12 also applies to all third parties who are not our members.
13. DO NOT RELY ON INFORMATION ON THIS SITE
13.1 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
14. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
14.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
14.2 We have no control over the contents of those sites or resources.
15. USER-GENERATED CONTENT IS NOT APPROVED BY US
15.1 This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us.
15.2 The views expressed by other users on our site do not represent our views or values.
15.3 If you wish to complain about information and materials uploaded by other users please contact us on support@singlesattraction.com
16. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
16.1 Please note that we only provide our site for domestic and private use.
16.2 You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
16.3 In accordance with the advice provided in Clause 8 of these terms and conditions, Singles Attraction Limited is not liable or responsible for any loss, damage, harm or injury incurred by you through the use of our services.
17. HOW WE MAY USE YOUR PERSONAL INFORMATION
17.1 We will only use your personal information as set out in our https://www.singlesattraction.com/privacy.
18. FORUM USE AND UPLOADING CONTENT TO OUR SITE
18.1 Whenever you make use of a feature that allows you to upload content to our site, or to contact other users of our site, you must comply with these terms and conditions.
18.2 Any content you upload to our site will be considered non-confidential and non-proprietary.
18.3 You retain all your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.
18.4 We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
18.5 We have the right to remove any posting you make on our site.
19. WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM
19.1 We do not guarantee that our site will be secure or free from bugs or viruses.
19.2 You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
19.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
19.4 You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site.
19.5 You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
19.6 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
20. RULES ABOUT LINKING TO OUR SITE
20.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
20.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
20.3 You must not establish a link to our site in any website that is not owned by you.
20.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
20.5 We reserve the right to withdraw linking permission without notice.
20.6 If you wish to link to or make any use of content on our site other than that set out above, please contact support@singlesattraction.com
21. WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?
21.1. If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law.
22.2. You and we both agree that the courts of England and Wales will have exclusive jurisdiction
Welcome to Singles Attraction Limited's Privacy Policy.
Please note that the complete privacy policy can be viewed using the link at the bottom of the website and app page
Singles Attraction Limited respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
1. IMPORTANT INFORMATION AND WHO WE ARE
PURPOSE OF THIS PRIVACY POLICY
This privacy policy aims to give you information on how Singles Attraction Limited collects and processes your personal data through your use of this website and app, including any data you may provide through this website and app when you sign up to our service or subscribe to our marketing/promotion schemes.
This website and app is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
CONTROLLER
Singles Attraction Limited is the controller and responsible for your personal data (collectively referred to as “Singles Attraction Limited”, “we”, “us” or “our” in this privacy policy).
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy.
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
CONTACT DETAILS
If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:
- Full name of legal entity: DPO (Data Protection Officer)
- Email address: support@singlesattraction.com
- Postal address: Singles Attraction Limited, Kemp House, 160 City Road, London, EC1V 2NX
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
We keep our privacy policy under regular review. This version was last updated on 22/08/2019. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
THIRD-PARTY LINKS
This website and app may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you
We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website or app, we encourage you to read the privacy policy of every website and app you visit.
2. THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes: first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data please note this information is handled by PayPal and not Singles Attraction Limited.
- Transaction Data please note this information is handled by PayPal and not Singles Attraction Limited.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We do collect some Special Categories of Personal Data about you. This will include details about your race or ethnicity and sexual orientation.
We do not collect any information about criminal convictions and offences. However, as part of our online security vetting, we may utilise your provided identity Data and conduct a simple online search of any public information. This process will only be conducted where we have suspicions that a user is in breach of our Terms and Conditions
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.
3. HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
This includes personal data you provide when you:
- apply for our products or services;
- create an account on our website or app;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or - give us feedback or contact us.
Automated technologies or interactions. As you interact with our website and app, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy https://www.singlesattraction.com/cookies-policy for further details.
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message.
You have the right to withdraw consent to marketing at any time by contacting us.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.
MARKETING
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
PROMOTIONAL OFFERS FROM US
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.
THIRD-PARTY MARKETING
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
OPTING OUT
You can ask us or third parties to stop sending you marketing messages at any time by by contacting us at any time.
COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website and app may become inaccessible or not function properly.
For more information about the cookies we use, please see https://www.singlesattraction.com/cookies-policy
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. TRANSFERS
We do not transfer your personal data outside the European Economic Area (EEA).
6. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. DATA RETENTION
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
8. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Your rights include:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
Alternatively, we could refuse to comply with your request in these circumstances.
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one month.
Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.